DeliveryAI

Operations Dashboard

Live view — Metro Logistics Zone A–F  ·  Wednesday, 3 Jun 2026

Last sync: 09:27:50

On-Time Delivery Rate

91.4%
2.1%vs yesterday 93.5%
SLA: 94%

Active Exceptions

23
8.4%vs yesterday 21

Driver Utilization

78%
3.2%12 of 15 active

Failed Deliveries Today

47
12%vs yesterday 42

Avg ETA Deviation

+18min
5.3%was +19 min yesterday

First Attempt Success

87.3%
1.1%vs yesterday 86.4%

Driver Status

Live GPS — updated every 60s

Active

Carlos Mendez

Zone A
9/14
2m ago
Active

Aisha Patel

Zone B
7/11
1m ago
On Break

Devon Brooks

Zone C
6/8
12m ago
Active

Yuki Tanaka

Zone D
11/16
3m ago
Offline

Fatima Osei

Zone E
9/9
41m ago
Active

Liam Kowalski

Zone A
8/13
1m ago
Active

Priya Sharma

Zone F
6/10
4m ago
Active

Marcus Webb

Zone B
8/12
2m ago
Active

Ingrid Larsen

Zone C
5/7
6m ago
On Break

Kwame Asante

Zone D
12/15
18m ago
Active

Sofia Reyes

Zone E
7/11
3m ago
Active

Tomasz Nowak

Zone F
6/9
5m ago

Exception Queue

8 open
Updated 09:27
Order IDDriverZoneException TypePrioritySLA RemainingReportedActions
ORD-88421Devon BrooksZone CVehicle Breakdowncritical14 min08:47
ORD-88356Fatima OseiZone EGPS Failurecritical22 min08:52
ORD-88290Carlos MendezZone AAccess Deniedhigh38 min08:31
ORD-88175Yuki TanakaZone DTraffic Delayhigh41 min08:15
ORD-88512Priya SharmaZone FCustomer Absenthigh55 min09:01
ORD-88094Liam KowalskiZone AWrong Addressmedium1h 12m07:58
ORD-87991Marcus WebbZone BPackage Damagedmedium1h 28m07:44
ORD-88633Ingrid LarsenZone CSLA Breach Riskcritical8 min09:05

Zone OTD Performance

On-time delivery rate by zone — today

Above SLABelow SLA (94%)

Live Alerts

4 new
Live

SLA Breach Imminent

09:25

ORD-88633 — 8 minutes to breach. Zone C, driver Ingrid Larsen.

Zone C

Driver Unreachable

09:19

Fatima Osei (Zone E) has not responded for 41 minutes. GPS signal lost.

Zone E

Zone E OTD Below 80%

09:14

Current rate 79.3% — 14% below SLA target. 5 deliveries at risk.

Zone E

Vehicle Breakdown Reported

08:47

Devon Brooks (Zone C) reported breakdown at Oak St & 3rd Ave.

Zone C

Route Optimization Available

08:30

AI detected a 23% time saving for Zone D afternoon routes.

Zone D