Operations Dashboard

Live view — Metro Logistics Zone A–F · Wednesday, 3 Jun 2026

Last sync: 09:27:50

On-Time Delivery Rate

91.4%

2.1%vs yesterday 93.5%

SLA: 94%

Active Exceptions

8.4%vs yesterday 21

Driver Utilization

78%

3.2%12 of 15 active

Failed Deliveries Today

12%vs yesterday 42

Avg ETA Deviation

+18min

5.3%was +19 min yesterday

First Attempt Success

87.3%

1.1%vs yesterday 86.4%

Driver Status

Live GPS — updated every 60s

Active

Carlos Mendez

Zone A

9/14

2m ago

Active

Aisha Patel

Zone B

7/11

1m ago

On Break

Devon Brooks

Zone C

6/8

12m ago

Active

Yuki Tanaka

Zone D

11/16

3m ago

Offline

Fatima Osei

Zone E

9/9

41m ago

Active

Liam Kowalski

Zone A

8/13

1m ago

Active

Priya Sharma

Zone F

6/10

4m ago

Active

Marcus Webb

Zone B

8/12

2m ago

Active

Ingrid Larsen

Zone C

5/7

6m ago

On Break

Kwame Asante

Zone D

12/15

18m ago

Active

Sofia Reyes

Zone E

7/11

3m ago

Active

Tomasz Nowak

Zone F

6/9

5m ago

Exception Queue

8 open

Updated 09:27

Order ID	Driver	Zone	Exception Type	Priority	SLA Remaining	Reported
ORD-88421	Devon Brooks	Zone C	Vehicle Breakdown	critical	14 min	08:47
ORD-88356	Fatima Osei	Zone E	GPS Failure	critical	22 min	08:52
ORD-88290	Carlos Mendez	Zone A	Access Denied	high	38 min	08:31
ORD-88175	Yuki Tanaka	Zone D	Traffic Delay	high	41 min	08:15
ORD-88512	Priya Sharma	Zone F	Customer Absent	high	55 min	09:01
ORD-88094	Liam Kowalski	Zone A	Wrong Address	medium	1h 12m	07:58
ORD-87991	Marcus Webb	Zone B	Package Damaged	medium	1h 28m	07:44
ORD-88633	Ingrid Larsen	Zone C	SLA Breach Risk	critical	8 min	09:05

Zone OTD Performance

On-time delivery rate by zone — today

Above SLABelow SLA (94%)

Live Alerts

4 new

Live

SLA Breach Imminent

09:25

ORD-88633 — 8 minutes to breach. Zone C, driver Ingrid Larsen.

Zone C

Driver Unreachable

09:19

Fatima Osei (Zone E) has not responded for 41 minutes. GPS signal lost.

Zone E

Zone E OTD Below 80%

09:14

Current rate 79.3% — 14% below SLA target. 5 deliveries at risk.

Zone E

Vehicle Breakdown Reported

08:47

Devon Brooks (Zone C) reported breakdown at Oak St & 3rd Ave.

Zone C

Route Optimization Available

08:30

AI detected a 23% time saving for Zone D afternoon routes.

Zone D